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The government cited ‘grave concerns’ regarding the absence of freedom of choice to the Indian users.
The government of India sent a letter to WhatsApp’s CEO Will Cathcart, where the Government claimed the presence of differential treatment to the Indian users when compared to its European Counterpart.
Whether this [the new policy] will enable better provision of service to users or not is beside the point, the issue is the impact it has on informational privacy, data security, and user choice
The government emphasized the importance of informational privacy, data security, and freedom of choice.